Who we are?
My Property Services are an estate agent service we are a trading style of My Property Services MCS Limited.
Should you wish to contact us please email firstname.lastname@example.org or Call 0116 243 6181
Telephone: 0116 243 6181
Head Office: My Property Services, 2-4 St Georges Way, Leicester, LE1 1SH
Why do we collect and use your personal information?
We collect and use your personal information (namely, your full name, address, telephone contact details, insurance demands and needs, current insurance details) in order for us to provide you with our insurance mediation service.
We also use your personal information (namely, your full name, address, email address and telephone contact details) to contact you about insurance products and offers provided by the insurers on our panel. We will communicate marketing material to you by email (if we have your email address), telephone and/or post. Please note that you will have the opportunity to unsubscribe on each email marketing communication. You are also able to object to the use of your personal information for marketing purposes at any time and at no cost to you.
What happens if I do not provide my personal information?
We need your personal information in order to provide our insurance mediation services to you. If we do not collect your personal information we will not be able to provide our services to you.
Who will we share your personal information with?
We will share your personal information with the insurers on our panel in the ordinary course of providing our insurance mediation services to you.
We may share your personal information with regulatory authorities such as HMRC, the Information Commissioner’s Office and the Financial Conduct Authority where required to do so by law.
How long will we store your personal information?
We will store your personal information for up to six years from when you cease being our customer. This is to enable us to refer to our records in the unlikely event that you want to lodge a complaint against us within six years.
We will store your full name, contact details and insurance details for marketing purposes until you communicate an objection to this use of your personal information or until you unsubscribe to any of our marketing communications.
What are your rights in relation to your personal information?
Right to access
You have the right to request copies of the personal information we hold about you at any time.
Right to rectification
You have the right to request that we correct any inaccurate personal information we hold about you.
Right to erasure
You have the right to request that we delete your personal information from our records.
Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.
Right to restrict processing
You have the right to request that we restrict how we use your personal information.
Right to object
You have the right to object to the collection and use of your personal information at any time.
Right to data portability
You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.
How can I exercise my rights in relation to my personal information?
You can exercise all of your rights by contacting us on any of the above contact details.
How do I lodge a complaint about the use of my personal information?
You can lodge a complaint with us directly by contacting us on one of the above contact details.
You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way.
You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.